Cam4 notification no longer working

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user_285 May 24, 2012 11:11 PM
Posts:
4
Join Date:
Feb 2012
 Hi there, since Cam4 new profile interface (May 23) I'm no longer receiving notifications. I don't know if it's just happening with me.
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admin May 25, 2012 4:14 AM
Posts:
709
Join Date:
Dec 2010
 Hey! I'll have to check the logs and your user configuration. I'll get back to you shortly.
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admin May 25, 2012 5:08 PM
Posts:
709
Join Date:
Dec 2010
 Cam4 has changed something in their system and the site is running very slow.

We have updated our code to reflect their changes, things should be back to normal now.

Thanks for your feedback.
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user_285 June 1, 2012 11:03 AM
Posts:
4
Join Date:
Feb 2012
 Hi there, since yesterday the notifications are no longer working again. Thanks for keeping this awesome site.
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admin June 1, 2012 3:25 PM
Posts:
709
Join Date:
Dec 2010
 I have checked the logs and everything looks fine, something strange with the hosting service though, e-mails are not sent.

I'll get back to you with more info.
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admin June 1, 2012 5:03 PM
Posts:
709
Join Date:
Dec 2010
 Done! Notification should work now. Thanks for your patience.
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user_627 June 9, 2012 7:44 PM
Posts:
6
Join Date:
Jun 2012
 This is a great site and really helpful but sometimes online cams from cam4 don't show up as online or I just don't get notifcations. Is this coz I've only just signed up to a new account or that they're newly added cams?
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admin June 10, 2012 6:22 AM
Posts:
709
Join Date:
Dec 2010
 Hi there, this service is still experimental.

I'm still finding new functionalists that I have to implement for a better user experience. This will happen step by step and thanks to your feedback, you can put me back on the right track, helping me prioritizing my tasks.

Although I would like this service to be up and running 24/24, there are moments when one or more services are not responding as expected (cam4 website is slow or not responding, webhosting problems - camnotifier can't access external services, I get email sending errors and so on)

All of this problems will be addressed in time.

As for answering your questions:

Originally Posted by user_626

Is this coz I've only just signed up to a new account or that they're newly added cams?


No, it doesn't matter if you are a new user or not, or if there are newly added cams, you should get notified as the rest of the users of this site. (see the issues above)

Thanks for your feedback.
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admin June 10, 2012 10:29 PM
Posts:
709
Join Date:
Dec 2010

Update!

Please check MyCams page and make sure no cam has been marked as failed.

Originally Posted by

This cam has been marked as failed. It will no longer be checked by the system. Please try to delete it and add it again.


Please see FAQ for more information.
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user_651 July 2, 2012 4:30 PM
Posts:
2
Join Date:
Jun 2012
 STILL NOT WORKING. And yes, i had to update them all as they were marked (FALSELY) as failed...
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user_246 July 2, 2012 11:38 PM
Posts:
1
Join Date:
Feb 2012
 Not working here either.
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admin July 3, 2012 10:14 AM
Posts:
709
Join Date:
Dec 2010
 Hey guys,

Sorry for this, the fix is a little harder to crack. Meanwhile I have switched to emergency mode, all the cams are checked, but a little slower than normal.

Thank you for your understanding.
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user_717 July 3, 2012 3:30 PM
Posts:
2
Join Date:
Jun 2012
 thank you admin for all the hard work.

and totally understand how much cam4 loves to change their things and how much that could affect you! So I guess updating 10 cams would be nothing comparing to what you must do.
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user_627 July 7, 2012 10:34 AM
Posts:
6
Join Date:
Jun 2012
 Know if you're close to cracking the problem and getting notifications working properly?
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user_627 July 8, 2012 1:06 PM
Posts:
6
Join Date:
Jun 2012
 Thanks a lot admin, you're doing great work for the site! We appreciate it lots and lots!
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admin July 8, 2012 8:35 PM
Posts:
709
Join Date:
Dec 2010
 It's almost done, still need to run some debugging tests before I switch it live.

Thanks for you patience.
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admin July 10, 2012 2:26 AM
Posts:
709
Join Date:
Dec 2010
 Things should work well now, keeping a close eye on them for a while.
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user_627 July 10, 2012 3:38 PM
Posts:
6
Join Date:
Jun 2012
 Thank you admin! you are amazing!
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