user_6877 | January 9, 2021 7:38 AM |
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Cam4 user https://www.cam4.com/melantha is not being detected as online and I have not been receiving notifications for several months now. She was on all this week, but no emails sent and even the “last broadcast” date on here is not updated either. |
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admin | January 11, 2021 4:06 AM |
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This is a know issue with users that have specific privacy settings applied. Will have to monitor this cam the following days to troubleshoot. Will keep this thread updated. |
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user_6877 | January 12, 2021 11:32 PM |
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Thanks! It is appreciated. You all rock! |
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admin | January 13, 2021 4:10 PM |
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Thank you for waiting, we have identified the issue, the cam should be detected properly in the future. This has fixed multiple cams that are having the same problem. Again, thank you for taking the time to raise this. |
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