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• Zombaio.com is not working, nor is your contact email address [SOLVED]

Zombaio.com is not working, nor is your contact email address [SOLVED]

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user_388	June 5, 2013 11:27 AM
Posts: 10 Join Date: Mar 2012	I just tried to upgrade. I went through the process twice. When I select the confirm/authorization button/link, the page goes back to the beginning. It does not provide any feedback, good or bad or otherwise. I have never seen this happen with a payment processor except when it's no longer functional or when Citibank has identified the billing processor as a company with fraud reports. If the latter is the case, and it's erroneous, I've had Citibank manually approve such transactions. However, since there was no feedback from Zombaio, I don't even have the most minimal of information to work with citibank. It is a valid CC, with citibank. I have a live feed to know when my card is charged. So far, no charges have been made. I sent an email with the details to your contact address at your "Contact" page. I received a failure notice. Sorry, we were unable to deliver your message to the following address. : Remote host said: 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 n30si501400yhd.219 - gsmtp [RCPT_TO] --- Below this line is a copy of the message. Received: from [98.139.212.152] by nm45.bullet.mail.bf1.yahoo.com with NNFMP; 05 Jun 2013 16:16:29 -0000 Received: from [98.139.212.212] by tm9.bullet.mail.bf1.yahoo.com with NNFMP; 05 Jun 2013 16:16:28 -0000 Received: from [127.0.0.1] by omp1021.mail.bf1.yahoo.com with NNFMP; 05 Jun 2013 16:16:28 -0000 X-Yahoo-Newman-Property: ymail-3
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admin	June 5, 2013 2:09 PM
Posts: 710 Join Date: Dec 2010	First of all, thank you for taking the time to give your feedback. I do appreciate it. I have just tested the contact email address and it works just fine. It is rather strange that you couldn't send an email to this address. I will further investigate this. I will run some tests with zombaio, I see you are at least the second user that tries to upgrade without success, I am seriously considering another credit card processor. Thank you! I'll get back to you with more info once I have it.
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user_388	June 5, 2013 3:47 PM
Posts: 10 Join Date: Mar 2012	Re-tested email. I just re-tested the email with the same saved contact in yahoo, and this time it worked.
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admin	June 5, 2013 3:51 PM
Posts: 710 Join Date: Dec 2010	If you are still interested, please give zombaio another try. I have successfully tested the gateway. Thanks!
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admin	June 5, 2013 4:08 PM
Posts: 710 Join Date: Dec 2010	Just received your premium confirmation, thank you for your support!
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user_388	June 5, 2013 4:08 PM
Posts: 10 Join Date: Mar 2012	Tried Zombaio Again Hi, Success. This time with the same card and info, it moved onto the next screen and processed. The transaction has shown up at Citibank with 11.95 on my account. Thanks :)
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